Answer Here...

Answer Here...

Answer Here...

Yes, all our installers are highly qualified to estimate and template your custom shape! 

NEW GROUT: Because cementitious grout is porous, sealing can help to keep grout joints clean. Allow grout to dry at least 48/hours, then make sure it is clean before sealing with a sealer recommended for grout.

EXISTING GROUT: A routine for cleaning grout should be established, as occasionally cleaning with household cleaners containing acid, bleach or even vinegar will etch the tile and grout in time. There should be two types of cleaning procedures, regular 'Routing Cleaning' with a concentrated non-acidic phosphate free cleaner and occasional 'Heavy Duty Cleaning' when dirty. We recommend for Heavy Duty Cleaning: Aqua Mix 'Heavy Duty Tile & Grout Cleaner.' NOTE: Epoxy grouts are not porous and are easier to clean; however, they are more expensive to purchase and to install.

To merely apply new grout over existing grout is not the answer because it will always look like that is what you have tried to do without success.

You can re-grout if you dig out the existing grout and there are saws specifically designed for this purpose. However, be forewarned that it is a tedious and exasperating task and it is virtually impossible to do without damaging some of the tile, which would necessitate replacement. You would then probably have a problem matching the color shade of the tile. The saws are actually utilized either with fresh grout or a smaller area which needs re-grouting; thus they are not really practical for large areas.

The grout can be stained with a grout stain such as 'Grout Colorant' by Aqua Mix. Available in 22/normal grout colors, plus three vivid intense colors, Red, Yellow and Blue.

Because of the course nature of unglazed pavers and unglazed quarry, additional precautions and a more exacting cleaning procedure is required, particularly when using dark grout such as black. If the grout is epoxy, this accentuates the necessity of the above referenced procedure. If the tile has yet to be grouted, it is recommended that a penetrating sealer be used, which will not change the look of the tile, but fill the small minute holes in the surface that trap the dark grout. This will assist in the clean up procedure. A basic point with all grouting procedures is not to grout a larger area than you can comfortably clean up prior to moving to the next section. (If you have helpers, do not get too far ahead of them.) If you are concerned about cleaning the black stain from an existing job that was not presealed, it will be with difficulty and you will probably not be able to remove it 100%. Although 90% should be cleanable with a heavy duty stripper such as Aqua Mix's "Sealer and Adhesive Remover." It will necessitate a stiff bristle scrub brush and/or nylon scouring pad and even steel wool can be utilized on more stubborn stains. You will, however, have minute black specs all over the surface where the grout, particularly epoxy, has entered these small holes and cannot be removed. Epoxy grout film does not respond to the acid cleaning methods used to remove regular cement grout film. It's resistance to cleaning depends on whether it has had time to reach full cure and on whether it is a pure epoxy film or a weak, water-contaminated residue. Therefore, it is best to attempt removal of epoxy film during the first day or two after grouting. The sooner it is done, the easier it will be. Three options for removing epoxy grout film from tile:

1. Household cleaner and scrub vigorously with a stiff scrubbing brush or power floor scrubber. Rinse thoroughly. Repeat as necessary.

2. Dampen a cloth with lacquer thinner from a paint or hardware store and apply to epoxy film. Promptly use a disposable cloth pad to remove softened film completely from tile surface. Repeat until all traces of film are gone.

3. If there are thick globs or layers of epoxy, to the point you cannot see the tile surface, use a 'heat gun' just long enough to soften this epoxy coating. Scrape or rub off until film is gone.